Marketing and Referral Development
Marketing / Census Support
- Assess and develop new products and services according to market needs
- Assess external relationships with community based entities as they relate to referral development admissions and potential “partnership†programs and services
- Educate and train appropriate staff in the importance of marketing and customer service
- Evaluate a competitive comparison relative to the position of the facility and its competitors
- Evaluation of barriers to admissions
- Implement a customized, effective Marketing Strategy to meet and exceed budgeted goals
- Increase occupancy, balance payor mix and unify admission criteria
- Integrate a census-driven Marketing Team focusing on product and service development.
Benefits of the Products
- Create a competitive community
- Create a customer service-driven culture
- Create nursing and marketing teams
- Develop products to serve the community
- Meet budget expectations
- Train personnel to succeed
- Train to evaluate appropriate admissions